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ESKADENIA Software implements 1st online e-insurance services in Jordan for the Arab Orient

The Arab Orient Insurance Company recently launched its online e-insurance services, becoming the first insurance company in Jordan to provide its clients with a fully automated insurance cycle. The online services are designed and developed by ESKADENIA Software.

The Arab Orient online e-insurance provides comprehensive insurance services covering Medical Insurance, Motor Insurance, Travel Insurance and Motor Policy Renewal. It allows users to check insurance programs, get price quotations, renew their comprehensive motor contracts, receive policies, and settle the due payments electronically, all in one place.

The aim of the system is to facilitate the procedures of requesting and receiving insurance services through an easy to use and widely available medium. The system maintains highest levels of online security for handling client data and e-payment transactions.

The e-commerce site was fully designed and developed using the advanced Form Builder in ESKADENIA’s Content Management System (ESKADENIA® CMS).

Earlier this year, the Arab Orient website received the Bronze Trophy at the Jordan Web Awards for the Banks and Insurance Category, as the first and only Jordanian insurance company awarded such a trophy.

“We aim through these pioneering electronic insurance services to keep up with the latest global development in the insurance industry. This is not our first project with ESKADENIA as we have partnered with them in automating our business operations through implementing the ESKADENIA software systems for general insurance, medical insurance, ERP, workflow and customer relationship management since year 2004”, said Isam Abdelkhaleq, Managing Director of Arab Orient.

“Arab Orient has become a leader in the Jordanian Insurance market by early Introduction of technology and electronic insurance services. This sets a successful and effective model for other insurance companies in the region to follow”, said Shadi Saadeh, Sales Manager at ESKADENIA Software.

About the Arab Orient Insurance Company

Arab Orient Insurance Company was established in 1996 and licensed to write general insurance business. Its earned reputation of speedy settlement of legitimate claims and its strong market positioning coupled with excellent Reinsurance security placed the company in a unique position that enabled it to earn a B+ (Secure) rating from AM Best; the oldest and most authoritative rating agency in the world.
For the fourth year in a row, Arab Orient enforced its leading market position in Jordan by achieving first rank with earned premiums of 32.22 million JDs in 2008 compared to 25.82 million JDs in 2007 (25% increase).

About ESKADENIA Software

ESKADENIA® Software is active in the design, development and deployment of a range of software products in the Telecommunications, Insurance, Enterprise, Education, and Internet application areas. The company is based in Jordan and has sales activities in Europe, the Middle East, America and Africa; more than 85% of its sales are exported to the global market. ESKADENIA Software is a product and market-oriented organisation that assists enterprises and promotes businesses by use of highly effective IT strategies, solutions and tools. ESKADENIA Software strongly believes that a company's achievement is based on the success of its Human Resources and the commitment to quality and excellence that each one holds strong to. ESKADENIA endeavours as a team to maintain quality and customer respect, build up perseverance, and foster innovation.
For more information:

Amman 23-03-2009
Lina Hussein

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